‘Online Monitoring’: Unilever Seeks to Capitalise On Vaseline’s TikTok Moment.
First identified over 150 years ago in the oil fields of Pennsylvania, the modest tin of Vaseline could hardly be considered an natural focus for digital platform algorithms.
Nonetheless, its ascent as a TikTok talking point has positioned it at the vanguard of an advertising revolution, seeing big businesses investing heavily in content creators and putting fewer resources into promoting products in traditional media.
The Path from Petroleum to Platforms
The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who observed drillers rubbing their skin with a byproduct of the drilling process. Today, a spree of amateur-created clips have recorded its extensive utilization in “everyday tips”.
Promoted as a fix for dirty sneakers or extending perfume longevity, as well as a fix for noisy doorways. Users have even applied it to stop the scourge of crisp flavouring sticking to fingers.
Harnessing the Hype
Detecting the product’s new life online, marketers at Unilever amplified the hacks by tasking their in-house experts with verification and providing creators with the outcome data.
Claims that Vaseline reduced the sensation of spicy food on lips were validated. Similarly supported were ideas it could lengthen scent duration and revive leather bags. Proposals that it might bleach teeth or make eyelashes longer were debunked.
A Plan Built on ‘Social Listening’
Billboards and TV ads would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has persuaded leaders to ramp up funding for content creators.
This observation of social channels to shape commercial tactics has been labeled “social listening”. The company's chief executive, recently appointed, has suggested it is aiming to spend a full fifty percent of its huge ad budget on social media content.
Shifting to Modern Engagement
The company's social media lead, who is leading the online push, said the company was just evolving with contemporary approaches of reaching consumers. She said participating on platforms “without dampening the fun” was paramount.
“How can companies join discussions credibly? This has perpetually been our aim as brands, since the era of community gossip and talking about what they used.
“There’s this moving away from a broadcast model, where we would just broadcast out … Currently, it's countless discussions, many communities. Changes in digital feeds means that these communities feel niche, however, they are large.
“If you can make sure your brand is shared by users, mentioned by individuals, that is how you can build trust and relevance. Influencers are vital for this. We are expanding this endorsement system.”
A Revolutionary Change in Media
The approach indicates profound shifts taking place in media consumption, with younger consumers devoting greater hours to social media platforms than legacy broadcast and print media.
The shift is reflected in falling revenues for traditional media advertising. Across Britain, ad revenues for primary networks have declined by over six hundred million pounds in actual value since the end of the last decade.
Influencer Marketing Expansion
This further signifies a blurring of media roles as brands effectively act as media producers, collaborating with a multitude of digital creators to promote their goods.
A commercial director at a major talent agency said: “Clearly, there is a migration of viewers out of certain traditional media outlets and they’re spending a lot more time on Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines.
“A lot of brands are telling us audiences believe endorsements from the creators they engage with compared to commercial messages. This is a persistent pattern.”
He noted companies can reduce costs by investing in creators over big traditional media campaigns, which also enables easier content adjustment to see what works.
This strategy is expanding. Advertising spending on digital creator partnerships is increasing four times faster than total media spending. In the US, it has over doubled since 2021 and is projected to reach tens of billions in 2025.
TV's Lasting Role
Even with this transformation, experts said they believed TV advertising still had a prominent role to play, as networks still held the capability to shape the national conversation.
She added: “Among the most effective advertising investments is still the Super Bowl. It’s not about those broadcasters saying: ‘Our relevance has faded.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”